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Forum admin basics

Your managed forum comes provisioned and ready: an admin account, a welcome forum, and daily backups are set up for you. This page is the quick orientation for administrators; each section links to a detailed guide.

Log in as the administrator

Section titled “Log in as the administrator”

Reveal your one-time admin credentials from the forum’s page in your console, log in to the forum, and open the management area from the account menu. Everything below happens there. There are no default passwords — your credentials are unique to your instance.

Structure your community

Section titled “Structure your community”

Organise categories → forums → topics, choose topic types, and set up reactions and post templates. → Structure your community

Members, groups, and permissions

Section titled “Members, groups, and permissions”

Members register themselves; you manage them and grant capabilities through groups rather than to individuals. Promote trusted members to a moderator group instead of handing out admin. → Members, groups & permissions · Fine-grained access control

Moderation

Section titled “Moderation”

Handle reports and edit, move, lock, highlight, or delete content from within the forum. Keep your rules visible — a highlighted topic in your main forum works well. → Moderate your community

Themes and plugins

Section titled “Themes and plugins”

Restyle your forum without CSS, and enable the bundled plugins (private conversations, ranks, members’ portal). Changes apply to your instance only. → Customize your theme · Manage plugins

Sign-ups

Section titled “Sign-ups”

Choose open, invite-only, or waitlist registration, and optionally offer Google/GitHub sign-in. → Collect sign-ups with a waitlist · Enable Google / GitHub sign-in

Help desk (Pro and above)

Section titled “Help desk (Pro and above)”

Turn support questions into tracked tickets with a queue, triage, assignment, and — on Business — an email shared inbox. → Run a help desk

What’s included at each tier

Section titled “What’s included at each tier”

Some capabilities depend on your plan: the APIs and help desk are Pro and above; the shared inbox and AI assistant are Business. If a section is missing from your management area, it isn’t in your current plan. → Plans & pricing

Backups

Section titled “Backups”

Daily backups are included on every plan — nothing to configure. For a restore, contact hi@infoemu.com.

Reference

Section titled “Reference”