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My CNAME is not verifying

Q: I added my custom domain but it’s stuck on verification. What now?

Work through this checklist:

  1. Record type — it must be a CNAME (or an ALIAS/flattened CNAME at an apex), never an A record to an IP address.

  2. Target — it must point at the exact edge hostname shown in your dashboard, not at your site’s subdomain.

  3. Propagation — check what the world sees:

    Terminal window
    dig +short CNAME docs.example.com

    It should print the edge hostname. DNS changes can take a while to propagate depending on your provider and the old record’s TTL.

  4. Proxying — if your DNS provider proxies traffic (e.g. an orange-cloud setting), the CNAME may be hidden from lookups. Disable proxying for this record while verifying.

Still stuck after the record resolves correctly? Email hi@infoemu.com with your domain name.